Refund policy

At Neil Dahl Jewelers, we pride ourselves on providing our customers with the highest quality pieces, and we strive to satisfy every customer. Non-personalized items may be exchanged or returned for store credit within 14 days of purchase. We do not issue refunds. To request an exchange or store credit, please contact customercare@neildahljewelers.com.

All personalized items and items marked "final sale" are non-refundable and non-exchangeable.